Quality systems expert and pharmaceutical industry professional, Kristen Knezevich, ASQ-CQA, instructs our 2-day “Corrective and Preventative Actions” workshop. Join us for an in-depth examination of effective root cause analysis and failure investigation, deviation management and documentation, corrective actions, and other elements of risk mitigation. The course explains the regulatory environment surrounding CAPA, how the CAPA system works, the basics of an investigation, and how an investigation is performed. Case studies, exercises and group activities allow participants to gain knowledge from the instructor as well as peers.